Posts Tagged ‘screencasting’

Going to Dreamforce 2009? Are you packing a professional screencast?

Friday, October 23rd, 2009

dreamforce09Dreamforce 2009, the Cloud Computing Event of the Year, is taking place November 17 throught the 20th at the Moscone Center in San Francisco. If you’re attending, you know what an important opportunity this is. If you’re a vendor, it’s even more important.

At salesforce.com’s seventh annual user and developer conference, 12,000 customers, partners, and employees will be in attendence for four days with a similar goal in mind: maximizing an investment in salesforce.com and learning from the best how to use the cloud to stay ahead of the competition.

Scraster Professional Screencasting produces high-quality screencast video tutorials and software demos and has experience producing videos specifically for salesforce.com AppExchange applications. Our screencast videos, which can live on the client’s own homepage or as an embed on the AppExchange page, are the most effective way to show off the capabilities and value of a software. A Scraster video is also ideal for presentation scenarios, such as meetings or loop-play from a conference booth. Like Dreamforce 2009!

If you’re a vendor who has something to share scraster-cloudwith the Dreamforce community and you don’t have a screencast to demonstrate your product or service, you have a problem. Fortunately, Scraster Professional Screencasting has the solution. There’s not a lot of time left, so contact us today to learn how the highly-effective medium of screencast video can capture customers’ attention in what is sure to be a fight for eyeballs at Dreamforce 2009.

Why Scraster Professional Screencasting moved its video content from Vimeo to screencast.com

Friday, October 9th, 2009

Until this week, Scraster Professional Screencasting had been using the online service Vimeo for the hosting of our website and blog video. We considered Vimeo to be the best of the various video hosts around for a number of reasons—the player was nice looking, branding was minimal, call-to-action links could be embedded at the video’s end, and the sharing features would enable the viewer to email, post, or embed the video elsewhere. Our Vimeo Plus account gave us great new HD capabilities that made our HD videos shine, and last but not least, Vimeo’s indexing provided Scraster some pretty strong Google juice.

Understanding that Vimeo’s service is meant strictly for non-commercial use, it was admittedly unprofessional for Scraster to be using (or abusing) Vimeo. It was just so enticing because the product was so perfect. Plans had actually been in place for some time to migrate our content to another service. We just… hadn’t gotten around to it.

The priority of of our migration from Vimeo to another video hosting service came to the fore last week when a high-profile Scraster client disrespectfully embedded a Scraster video in their homepage code. This public sharing of an overtly commercial video hosted by Scraster’s own Vimeo account was pretty quickly followed by the dreaded email saying our content would be removed in 48 hours. Vimeo’s email suggested we quickly find an alternative. I’ve seen and read others online complain about the injustice of the removal of their content, but Scraster understood the risks and we’re happy to move on. We’ll miss Vimeo, but web is constantly in flux, right?

screencast-dot-com-logoSince January, Scraster has had its eye on screencast.com, the file-hosting end of screencasting giants TechSmith. Screencast.com has become a lot more visible through the huge success of Jing, the free screencapture and screencasting tool for Mac and PC. For Jing users at the basic level, screencast.com is a free storehouse of content captured from the desktop. Screencast.com is actually much bigger than Jing, though, and has developed into a viable CMS for video and other content. With its slick integration with the Camtasia Studio and new Camtasia for Mac screencasting softwares, users can upload their videos straight from the software to the web. And we’re not talking about YouTube-looking video. Let’s get into player details.

Screencast.com plays video as it’s uploaded—no compression or transcoding. This could be a benefit and a drawback. The benefit is stuff looks great in its original form and what you upload is what you get–no lame surprises after twenty minutes of uploading. The drawback is that Mac users have to convert to a Flash format so as not to alienate those users without QuickTime installed. (Exciting note here: Flash 10 can read QT files. When users are up to speed with Flash 10, QT will be fair play for all).

We thought the actual video player from screencast.com was aesthetically perfect for Scraster.com. It wasn’t free, but there was a much larger roadblock–the screencast.com player embed code wasn’t working with Videobox, the unfortunately-named video lightbox script Scraster utilizes at our website and blog to get our vids to jump off the page to be viewed at dimensions much larger than the page could afford. The Videobox script (which is available as a WordPress plugin here) is based on Lightbox v2 and uses swfobject to embed flash. We presume that this was the hang-up for the screencast.com player to work in the plugin.

Fortunately, the development team at screencast.com volunteered to provide Scraster with custom code to get our video lightbox to work. Perfect. We are happy to share the code with you, which gets placed into the “videobox.js” file (which lives within the folder called “js” in the Videobox code) :

else if (sLinkHref.match(/content\.screencast\.com/i)) {
    this.flash = true;
    var hRef = sLinkHref;
    this.so = new SWFObject("http://content.screencast.com/flvplayer.swf","flvvideo",
    this.options.contentsWidth, this.options.contentsHeight, "0", "#000");
    this.so.addVariable("content", hRef);
    this.so.addParam("allowFullScreen", "true" );
    this.so.addParam("wmode", "transparent");}
  

With the .js code updated, you’d only have to change the video URL in the code where you want to put the lightbox on your webpage. This URL is not the video’s browser URL. You’ll have to get the link from the screencast.com embed code from the content server. It should look something like this (janky as hell) link:
http://content.screencast.com/users/scraster/folders/scraster.com/media/30fdc023-3034-4d7b-a5b5-32fd18c4cb32/valgen-intro-720.flv

A few notes about the screencast.com player in your lightbox: The allowFullScreen parameter is optional. If it’s set to “true”, then it will allow clicking the full screen button in the player. To set the player to autoplay when the lightbox opens, you can add this param to the .js code above:

this.so.addParam("autostart", "true" );

The screencast.com team doesn’t officially support this Videobox hack, so please try not to bother them with questions about it! Contact Scraster if you don’t understand how this all works and we’ll do our best to help you.

The screencast.com player is great for what it is: a fairly priced platform for easily video content manage with a nice looking delivery system for Scraster’s videos, but there are a couple ways in which we think the service should be improved. One major downfall of screencast.com is that they do not index the contents of the site with search engines. As it’s been thoughtfully described to us by Dirk Frazier, screencast.com’s product manager, this is a complicated situation. Basically, it wouldn’t be fair to the service’s free users–who come to be charged when their bandwith and storage exceeds a certain threshold—if their content was easily searchable. Likewise there are privacy issues. On the other hand, premium account owners like Scraster– who want their content shared as much as possible—don’t get any Google love. And there are no personalized links. To further minimize sharing, there are no “share” options when a video concludes similar to how there are on other web video hosting players like YouTube or Vimeo.

Taking the good with the bad, Scraster is very happy with our new hosting at screencast.com and we now have the peace of mind that our content is not in violation of terms, which is a major relief. We’re once again trading absolute control of our videos (gained only by self-hosting) for the convenience of a nice CMS, but we’re comfortable with that for now. What are your thoughts about screencast.com’s hosting? How’s our new player look? Aside from self-hosting and using a Flash player like JW Player, what are some other options you’d recommend? Thanks for sharing your ideas.

Afterthought: Vimeo also helped Scraster with coding our Videobox lightbox plugin back in February. If you’re using Vimeo (for non-commercial content) and would like to learn how to get Vimeo to work with the a lightbox video player like Videobox, you can read that Vimeo support thread here.

Valgen gets a major push with a professional screencast from Scraster Professional Screencasting

Tuesday, September 29th, 2009
Valgen screencast by Scraster Professional Screencasting

Scraster Professional Screencasting’s latest screencast introduces another bright new cloud-based software firm called Valgen. Valgen is a business intelligence (BI) company headed by a really sharp guy named Parth Srinivasa. Parth tasked Scraster with creating a professional screencast that would distill his complex predictive analytics product into an engaging few minutes of casually narrated video. The subject matter of the Valgen Productivity Suite was at first intimidating, but through Scraster’s collaborative script writing process, our team was able to work with Parth to hone in on the most important aspects of the platform.

Scraster was on a tight deadline to deliver the video in time to be entered into the Force.com Forty Innovation Showcase, a software challenge put on by CRM giant salesforce.com. We’ll find out next week whether Scraster has helped Valgen move a step closer to getting a coveted seat among 39 other leading SaaS app developers. Because this video has the potential to be viewed by a group that Scraster considers its target clientele, we were happy to agree on a lower price for the client in exchange for an extended credit at the video’s end. This kind of branding is something we’ve been doing more and more of with the understanding that 1) times are tight for our clients and 2) creating public awareness of the Scraster brand is as good as gold to us.

A few words about the production of the Valgen screencast. We reverted from Camtasia for Mac back to ScreenFlow for this one simply for reason of ScreenFlow’s kind of cursor effects not being available in Camtasia for Mac yet. Mouse callouts were important to the us and the client, and because we were on deadline, we didn’t want to deal with the Mouseposé mouse highlighting work-around. The sharp motion graphics of this screencast were created by Scraster’s newest team member, Dale Nabeta. We look forward to seeing more of Dale’s work in upcoming videos and are glad to have him on board.

If you are the developer of a salesforce.com app or have an online product or service that could benefit from a professional screencast like Valgen’s, please visit Scraster’s Get a Free Quote page today. You can also email us at info@scraster.com.

Thanks for sharing this Valgen video with others. Here’s some short text handy for tweets:
>> Check out the new screencast from @scraster at http://scraster.com/valgen <<

scrast.net: “it’s all about screencasting”

Thursday, January 29th, 2009

For the last couple of weeks, Scraster Professional Screencasting has been on a short hiatus from custom screencasting work for clients. Instead, we’ve been working on the launch of an exciting new project at scrast.net. scrast.net is a site devoted to the screencasting industry, its community, and those folks interested in learning more about the medium. The new screencasting website at scrast.net is still a work in progress, but already, you’ll find news and product reviews, links to professional screencasters, featured screencasts, and more.

Another useful feature of the new scrast.net is the ScreenFlow idea portal at screenflow.scrast.net. It’s no secret to ScreenFlow fans that the user forum at the Telestream website is severely lacking. With no help in sight from Team Telestream, the new idea portal at screenflow.scrast.net introduces a better system for contributing feature requests and discussing ideas for improvement. Based on the crowdsourcing concept of sites like Digg and Wikipedia, the voting system of screenflow.scrast.net assures that the ideas that matter most to ScreenFlow users will surface to the top and to the attention of the software’s developers. The end result will hopefully help keep ScreenFlow in its pole position in the Mac screencasting market. Please share the link with any ScreenFlow users you know because the portal’s true strength is based on the number of contributors and voters. Here’s a TinyURL for tweets: http://tinyurl.com/sf-s-net. Thanks as well for tweeting and otherwise speading the word about http://scrast.net, where “it’s all about screencasting”.

By the way, both Scraster Professional Screencasting and scrast.net are on Twitter. Thanks for following either or both!

Professional screencasting for a bad economy

Tuesday, January 13th, 2009

J. Peter Bruzzese is a fellow screencaster and the writer of a regular column at the blog of InfoWorld.com. Peter focuses mostly on training videos involving Microsoft Exchange, but he makes some good points in a recent post regarding the value of screencast training in general. This is an excerpt from the post entitled Screencasts a smart training alternative in a tough economy:

“Let’s face it: Even with Main Street and Wall Street going down the tubes, the tech industry is holding its own. This year saw the release of new mobile devices, software releases from all the major vendors, development of virtualization, cloud computing, and so much more. We can celebrate the survival of our industry through this horrible year, especially if you read and believe all the buzz about 2009 being the “Year of Tech Deployment.” There is a good possibility 2009 will stand out as a banner year on all fronts.

“It’s been said, “Desperate times call for creative measures.” Well, creative doesn’t necessarily mean less effective in this case. In fact, screencasts can be one of the most effective means of training your users because they can watch a video whenever they want and, more important, whenever they need. This can help reduce calls to help desk personnel (or worse yet, administrators directly) and can promote more comfort and productivity in your workforce.”

Well put, Peter.