Archive for the ‘Client Work’ Category

Scraster completes another professional screencast for integration of QuestionPro and salesforce.com

Thursday, January 8th, 2009

The following QuestionPro screencast is the latest to come off the Scraster Professional Screencasting production line. The video explains the process of integrating a user’s QuestionPro on AppExchange account with the popular salesforce.com CRM and the powerful value of that pairing. If you don’t completely understand the content, that’s understandable, but hopefully you’ll appreciate the craftsmanship of Scraster’s production.

Does your organization have a complex online process to explain? The instructional design experts at Scraster would be happy to offer you a free consultation regarding how your message can be effectively presented with an affordable and professional screencast.

For more information, click to the Scraster website or contact us.

An enhanced screencast for WhatCounts

Wednesday, December 10th, 2008

Recently, e-communications leader WhatCounts teamed up with Scraster on a video to present new improvements to their platform’s user interface. While the video isn’t exactly “public domain” yet, I thought I’d say a few words about Scraster’s newest client and how well our process worked out.

WhatCounts CEO & Co-Founder David Geller initially got in touch with Scraster via the Inquire page of the website to briefly explain the needs of WhatCounts. Their e-marketing platform had undergone some major functionality improvements and they wanted their users to see them in action. The video had to shine. The turn-around time was very tight, as the version release was just about a week away.

To speed things along, Simon at WhatCounts jammed out a cursory script and went so far as to create a 13-minute rough-cut screencast using Camtasia Studio 5. Having such a strong foundation was helpful to Scraster, and it cut the client’s cost dramatically. In only a few days, Scraster turned around a polished, enhanced screencast, packing in WhatCounts‘ message in less than half the time of their original script.

David Geller: “I think it’s exceptional. Very worthwhile in terms of informational value to the customer. I’m very impressed.”

The experience of working with WhatCounts on their first scrast made me realize that the availability of screencasting software in most workplaces nowadays doesn’t necessarily pose a threat to the business of professional screencasters like Scraster. Juxtaposed, it’s a boon! When people with other, more important responsibilities realize how challenging and time consuming creating a presentable screencast can be, they turn to professional screencasters like Scraster. And we’re happy to help!

Scraster is currently working on a new and much-needed promotional video for the homepage of Scraster.com to explain our services in video (and not text). Only makes sense, right? It will be entitled “Scraster Professional Screencasting: a 3-minute Introduction” and will be Scraster’s first foray into HD screencasting. It’s going to look sharp and we’re looking forward to posting it asap.

StickyStreet screencast by Scraster Professional Screencasting

Monday, October 27th, 2008

Scraster’s newest client is StickyStreet. StickyStreet.com brings customer loyalty and gift card programs to the internet with a straightforward model and an easily navigable user interface. To introduce their service in the most effective way possible, StickyStreet chose the medium of screencasting. So far, Scraster has produced an introductory video that will be used on the site’s homepage.

StickyStreet will be using the Vimeo video sharing platform to deliver their video content and will work with Scraster to create a series of informative screencasts (called StickyStreet TV) that will demonstrate their robust feature set. We’ll update you with a link to their channel when the time comes. For now, have a look at this embedded Vimeo video.

Welcome to the Scraster Professional Screencasting blog

Friday, October 10th, 2008

This is the inaugural post here at the Scraster blog.  Please subscribe to the blog via its RSS feed or your email to keep current with the exciting content that’s to come.  You can also use the “ShareThis” tool below to email or share this post on your preferred social bookmarking sites.

The Scraster blog will serve two functions:  First, it will showcase Scraster’s latest and best client work as it’s completed.  Second, the Scraster blog will offer free and informative tutorial screencasts on topics ranging from improving your efficiency on your computer to the installation of the latest popular social networking tool.  The categories on the right will help you sort the content that’s of greatest interest to you.

For the past few months, Scraster’s been working with a great survey company called QuestionPro to create a series of help videos for their website’s KnowledgeBase.  Here is one such video:

For more information about Scraster Professional Screencasting, contact Scraster.